TUYỂN DỤNG: Chuyên viên Hỗ trợ Kinh doanh

Job Summary:

The Sales Admin plays a critical role in supporting the Sales & Marketing team by ensuring efficient execution of sales and marketing processes, compliance with company standards, and strong collaboration with both internal and external stakeholders. The position requires a detail-oriented, proactive individual with strong organizational and communication skills.

Key Responsibilities

1. Sales support

• Manage distributor contracts and ensure timely changes.
• Prepare and release monthly price lists, promotional programs, and bonus announcements.
• Compile and submit monthly fertilizer import reports.
• Handle customer complaints and requests, ensuring timely and professional resolution.
• Assist in other ad hoc tasks assigned by the Sales & Marketing Manager.

2. Marketing support

• Coordinate production and distribution of promotional gifts.
• Manage vendor and agency payments and support marketing material control.
• Collaborate with external agencies on research projects (e.g., customer engagement, brand awareness).
• Support the development, deployment, and continuous improvement of Yara’s digital tools (Repsly, Yara FarmCare, Yara Connect).
• Assist in other ad hoc tasks assigned by the Sales & Marketing Manager.

3. Other responsibilities 

• Adhere strictly to Yara’s compliance standards and Code of Conduct.
• Uphold and promote Yara’s values, culture, and reputation with all stakeholders.
• Actively contribute to Diversity, Equity, and Inclusion (DEI) initiatives.
• Support Yara’s HESQ performance and foster a culture of safety and responsibility.
• Volunteer as an ambassador in company engagement activities and cross-functional projects.

Essential Duties and Responsibilities:

• Support sales to distributors, retailers, and customers through effective network development.
• Contribute to sales forecasts and distributor targets across both B2B and B2C channels.
• Implement strategies to grow value chain partners, including traditional and e-commerce channels.
• Coordinate pricing and promotional policies aligned with Sales & Marketing objectives.
• Serve as a point of contact for customer inquiries and ensure customer satisfaction through responsive support.

Required Knowledge, Skills, and Qualifications:

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 2 years of relevant experience.
• Strong proficiency in Microsoft Office.
• Good written and verbal English skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Customer service mindset with the ability to handle complaints professionally.
• Self-motivated with excellent communication and teamwork skills.
• Growth mindset, optimistic attitude

Internal and External Contacts:

• Internal: All YVL functions, particularly the Sales & Marketing team.
• External: Distributors, retailers, farmers, vendors, and agencies.

Working Conditions:  Based in Vietnam, travel for market visits if required.  

Job Specific Factors

Business Expertise:

Exercises Conduct within Yara Code of Ethics and Corporate Governance

Leadership: 

• Behaviour in line with Yara Values
• Self- motivated  

Problem Solving

• Proven ability to provide reliable and high-quality support for Sales and Marketing activities.
• Strong organizational and prioritization skills; able to manage multiple tasks and meet deadlines.
• Analytical and problem-solving mindset to handle reporting accuracy, process gaps, and customer complaints.
• Effective communication skills to collaborate with internal teams, distributors, vendors, and customers.
• Attention to detail and commitment to compliance, accuracy, and quality.
• Proactive, service-oriented approach with the ability to anticipate needs and take initiative.

Nature of Impact

Be part of local Sales & Marketing team and support the market team to meet target and sales volume.

Area of Impact

• Internal: All Functional areas within the business
• External: Distributors, retailers, farmers and service providers

Interpersonal Skills

• Works proactively to achieve objectives.
• Strong problem-solving and communication skills.
• Able to collaborate effectively in a team or work independently.
• Positive attitude with a growth mindset.

Application deadline: 25/05/2026

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